About Ordering

For international buyers, we accept
VISA/ Mastercard/ Debit card payment via eGHL

Our bank account is:
UOB Current Account No: 372-302-473-9

For local buyers, we accept
1) DBS/ POSB/ UOB/ OCBC/ HSBC/ Standard Chartered Internet Bank transfer

For customers who select “bank transfer” at checkout, please make payment within 24 hours.

Please note that verification will take approx 3 working days to process interbank bank transfers.

2) DBS/ POSB/ UOB/ OCBC ATM transfer

For customers using ATM for transfers, please make payment within 24 hours and remember to take a photo of your receipt and email it to [email protected] immediately.

Customers must provide us with a snapshot of the transaction receipt for verification purpose. We will not be able to process your order without a receipt.

3) VISA/ Mastercard/ Debit card payment via eGHL

For customers who are holding on to POSB Debit Card with the MASTER logo can make payment via eGHL. For customers who select “eGHL” at checkout, you will be redirected to eGHL gateway where you can choose to pay by credit card or from your online banking account.

Shipping / Delivery
We will process your order as soon as it is received and aim to deliver any item in stock within 7 working days after receiving payment.

Local Delivery (within Malaysia)

We offer FREE DELIVERY for minimum order of RM200 & above to your doorstep. For purchases below RM200, a standard flat rate of RM25 applies (by courier).

International Orders

(i) Please email us for exact shipping charges for different countries.

(ii) The customer is responsible for any customs fees, import duties, or taxes that may be imposed by your country’s customs department.

Abeille d’Or will not be held responsible for any lost or misdirected returns and damages that are incurred during delivery. Please be advised to use Registered Mail option, or any other safe and traceable delivery method, for any return. Delivery charges incurred on returned merchandise are to be borne by customer.

Abeille d’Or will also not be responsible for any delays or custom charges imposed by the country of destination and shipping time indicated below does not include any unforeseen custom delays. Overseas shipping time normally takes 8 – 14 days.

Customers are advised to check with their local customs office on any duties or taxes that may be imposed. Refused international packages will incur a return shipping charge equal to the original shipping cost plus 15% re-stocking fee.

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